Able Shade Sail FAQ's

Do they give us much protection from the sun?
The fabric of the Able Shade Sails block up to 96% of UV rays. The fabric is UV stabilised offering the best protection from the sun's harmful rays.

Are they waterproof?
Our shade sails are not waterproof as they are manufactured to provide excellent protection from the sun harmful UV rays using the highest grade commercial shade cloth. We do offer an excellent range of Waterproof Shade Sails and other fabric structures; see our Tensile Fabric Structures.

Can we take them down at the end of the day?
Our shade sails are permanent structures. They are designed specifically to be left outdoors 365 days a year and will not need re-tensioning.

Can we attach the sails to our own installed posts?
The posts that we attach the sails to are set in concrete to a maximum depth of 2 metres. If you have existing posts, one of our surveyors will need to come out to examine the posts to see if they are suitable.

What is the typical price of a shade sail?
All our products are bespoke so please call us to discuss your requirements. We do have a shade sail price guide which gives some examples of shapes and sizes which can be achieved. Please call us on 0800 389 9072 to receive your guide or contact us.

Why do the structures not need re-tensioning?
Able Shade Sails use stainless steel cables which keeps the sails tight and does not allow them to sag over time. This means shade sails will not need re-tensioning.

What are Able Post Pads made of?
Able Post Pads are filled with non-absorbent foam for maximum protection. The posts pads are manufactured from reinforced PVC are designed with eyelets to drain off water build up.

Do you offer supply only?
We are unable to provide a supply only service.

How long does it take to install from order?
Once you have decided to order your shade sail from Able Canopies, we can discuss with you available installation dates. Available dates very much depend on the time of year but we always endeavour to get your shade sail installed as soon as possible. With our shade sail, the posts are put in the ground first and allowed to set. Approximately 14 - 21 days later we will then put up the shade sails.

Will we need planning consent?
You need to contact your local council to find out if you require planning permission or building regulations. We do offer help with planning. Please contact us for your free planning guide.

Have you installed in my area?
We have installed thousands of shade sails, canopies and shelters across the UK. To see installations in your area visit our online gallery.

Do you have any measures to prevent people climbing the shade sail posts?
We can supply and install anti climb cones which are steel strips which point downwards preventing people climbing the posts. View Able Canopies Anti Climb Cones.

How do we maintain our shade sail?
To maintain your shade sail, we recommend that you periodically hose down the shade cloth to keep its vibrant colour and vitality.

Can a shade sail be moved after installation?
Yes, the relocation would be charged at an installation only price, but it is possible to move our products to a different location.

Does the price include installation?
Yes. The price we quote you includes installation and making good around the posts after excavations.

Will I be harassed by sales people?
We do not employ commission driven sales people so you will not get hounded with telephone calls. What we do promise, is to contact you once we have sent your quote out to ensure you have everything you need.

Will I be getting value for money?
With our shade sail systems you get excellent value for your money. We provide a system which offers quality and longevity at excellent value.

Are your workforce CRB checked?
Yes our surveyors and fitting teams are all CRB checked.

Do you do the groundworks for the posts?
Yes. The price we quote you includes installation and making good around the posts after excavations.